Our goal is complete customer satisfaction
But since we sell both digital and service-based products, our policy ensures fairness for all.

Digital Products (Software, Scripts, Licenses)

Refund possible only when:
✔ Product does not work as described
✔ Our support team is unable to fix the issue
✔ Refund requested within 3 days of purchase

Not eligible for:
✘ Wrong purchase
✘ Change of mind
✘ Already installed / used / activated items

Services (Development, Hosting, Setup)

Refund available only if work has not started.
If already in progress → partial refund may apply based on work done.

📩 For refund support: support@jmtechstore.com